Best Rate Guarantee
Best Internet Rate Guarantee
Looking for the best Internet rate at one of Tranquility Bay's fabulous beach front resorts in the Florida Keys? Look no further-if you find a lower rate on any other website, we will beat it!
Tranquility Bay guarantees that every reservation booked through www.tranquilitybay.com website is guaranteed to have the best rate publicly available on the Internet.
If you find a rate for any of our resorts on another website lower than the best available Internet rate on the www.tranquilitybay.com website, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!
- If you find lower rates at the time of booking, call Tranquility Bay at 305-289-0888 and we will match the rate.
- If you have already made the reservation on www.tranquilitybay.com website, we will honor the lower rate and give you an additional 5% off!
Note: This Guarantee does not apply to:
- Rates on other sites that are less than lower from the rate you have found on www.tranquilitybay.com for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions.
- Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized.
- Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
- Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
- Unpublished, negotiated rates with corporations, tour operators, travel agencies, groups, associations or other rates that are specifically agreed upon by Tranquility Bay for a specified and limited group, and are not publicly available.
You must do the following to claim our Best Internet Rate Guarantee:
- Contact Tranquility Bay Resort within 24 hours of booking your room by completing the required information in the Best Internet Rate Guarantee Claim Form.
- Upon its verification of your claim, Tranquility Bay Resort will honor that rate for the nights for which the lower rate was found, plus an additional 5% discount upon your arrival at the hotel
- Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.
Here is how our Best Internet Rate Guarantee works:
- Let's assume that you book on tranquilitybay.com a two night stay at $260 per room per night.
- Within 24 hours, you find a rate for Tranquility Bay Resort of $230 per room per night through another website for the same dates, same room type, and rate payment requirements (e.g. full prepayment requirement) and restrictions.
- Complete the Best Internet Rate Guarantee Claim Form to claim the Best Internet Rate Guarantee.
- If we verify that indeed your booking with us is confirmed and a lower rate is available and bookable via another website, Tranquility Bay Resort will honor that rate for the nights for which the lower rate was found, plus give you 5% discount for every night for which the lower rate was found.
- Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.
Note: This Guarantee does not apply to:
- Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized.
- Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
- Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
- Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Tranquility Bay Resort and a specified and limited group, and are not publicly available.
Why Book on our Website?
- Tranquility Bay Resort guarantees that every hotel reservation booked through our website is guaranteed to have the best rate publicly available on the Internet.
Tranquility Bay Resort - Best Internet Rate Guarantee Claim Form
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